Consumer Commentary
- 01/25/2013: Is there anything you can’t get online? (Ryan)
- 01/14/2013: Things You Can Not Return to Amazon (Paul)
- 01/4/2013: Things You Still Won’t Buy Online (Paul)
- 12/11/2012: And higher! (Ryan)
- 11/30/2012: will.i.am’s new iPhone accessory (Paul)
- 11/24/2012: Unreal Candy (Paul)
- 11/21/2012: Inside wire maintenance fee (Ryan)
- 11/10/2012: Shoe Tape (Paul)
- 11/8/2012: Cologne (Paul)
- 11/4/2012: The iPad mini wins on weight (Paul)
- 11/3/2012: A proposition (Ryan)
- 11/2/2012: Political Commercials (Paul)
- 10/24/2012: American Express, where’s my coffee? (Paul)
- 10/12/2012: A Fine Sign at Arby’s (Paul)
- 10/2/2012: Hash tagging a storm! (Paul)
- 09/24/2012: Mattress Sale! (Paul)
- 09/23/2012: Crapware (Ryan)
- 09/18/2012: Chipotle Lorem Ipsum (Paul)
- 09/10/2012: Apple Rumor Sites are Something Else (Paul)
- 09/4/2012: A Friendly Reminder (Paul)
- 08/26/2012: Autocorrect Ads (Paul)
- 08/7/2012: Natural Flavor with Other Natural Flavor (Ryan)
- 07/26/2012: Chick-Fil-A (Paul)
- 07/20/2012: Bye Bye Sparrow (Paul)
- 07/14/2012: Yet Another Reason the Comcast DVR Stinks (Paul)
- 07/12/2012: Uber Ice Cream (Paul)
- 07/4/2012: When Casual Restaurants Collide (Paul)
- 07/2/2012: Another Reason the Comcast DVR Stinks (Paul)
- 06/28/2012: rdio rdio (Paul)
- 06/22/2012: Walgreens Web Pickup (Paul)
- 06/18/2012: Argo Tea (Paul)
- 06/14/2012: I’ve got an ad on the other line (Paul)
- 06/4/2012: Serving Sizes, So Silly (Paul)
- 05/24/2012: Jewel just lost me as a customer (Paul)
- 05/23/2012: Auto Nation Direct: It’s Good! (Ryan)
- 05/10/2012: The Microwave Beeps (Paul)
- 05/8/2012: Pop-up Ads (Paul)
- 05/6/2012: jcpenney won my business back (Paul)
- 04/30/2012: Wake Up (Paul)
- 04/28/2012: A little secret about Crate & Barrel (Paul)
- 04/20/2012: Spam Books (Paul)
- 04/7/2012: Hat tip (Ryan)
- 04/2/2012: Oyster (Paul)
- 03/24/2012: More Pings About Undershirts and Food (Paul)
- 03/12/2012: BBQ On Demand (Paul)
- 03/10/2012: G.C. Murphy Memories (Paul)
- 03/8/2012: Dollar Shave Club (Paul)
- 01/30/2012: Hipmunk (Paul)
- 01/24/2012: Comcast’s On Demand kind of sucks. (Paul)
- 01/22/2012: All I have to say about RIM’s CEOs’ departure (Paul)
- 01/4/2012: Hey, Strained Copywriter Man! (Paul)
- 12/26/2011: A Mistake I Made Today (Paul)
- 12/24/2011: Thank you, Starbucks. (Paul)
- 12/8/2011: Undershirts (or The Ping Jumps The Shark) (Paul)
- 11/23/2011: The Presto PowerCrisp (Paul)
- 11/16/2011: I finally paid for Amazon Prime. (Paul)
- 11/10/2011: McRib: A Business Perspective (Paul)
- 10/18/2011: Business Speak (Paul)
- 10/5/2011: The town without a grocery store (Ryan)
- 09/22/2011: Film Flam (Paul)
- 09/20/2011: Dear Hotels, (Paul)
- 09/18/2011: Qwikster (Paul)
- 09/8/2011: Cabbies, “Fix” Your Credit Card Machines (Paul)
- 07/28/2011: Life During Spotify (Paul)
- 07/20/2011: One Feature I’d Like to See in Streaming Services (Paul)
- 07/10/2011: Bluetooth? Nope! Just Kidding! (Paul)
- 07/1/2011: in.gredients (Ryan)
- 06/26/2011: The Oddness of the Portillo’s Drive-Thru (Paul)
- 06/6/2011: I Don’t Need A Catalog (Paul)
- 06/3/2011: Polar Pillow (Ryan)
- 06/2/2011: Excellent Customer Service: Nordstrom (Paul)
- 05/30/2011: A FedEx Fun Fact (Paul)
- 05/28/2011: Generic Touristy Gift Shop (Paul)
- 05/27/2011: Home Depot or Lowe’s? (Ryan)
- 05/25/2011: QR Codes (Ryan)
- 05/24/2011: Patience (Paul)
- 05/4/2011: Business Class News (Paul)
- 05/2/2011: Which is the stranger beverage delivery device? (Paul)
- 04/28/2011: Finally, I can monetize my photographs! (Paul)
- 03/30/2011: Gas Price Watch, 2011 Edition (Paul)
- 03/27/2011: Beads on 6th Ave (Ryan)
- 03/25/2011: Stupid bowling rules (Ryan)
- 03/18/2011: Amazon Marketplace: Still Crazy After All These Years (Paul)
- 03/17/2011: Automatic unsubscribe (Ryan)
- 03/12/2011: Twitter’s Silly Move (Paul)
- 03/11/2011: Rock solid. Heart touching. (Ryan)
- 03/2/2011: Auchan (Paul)
- 02/26/2011: Keep Playing with Me (Paul)
- 02/24/2011: Are National Bookstores Going Away? (Paul)
- 02/20/2011: Welcome, Virgin! (Paul)
- 02/19/2011: hhgregg (Ryan)
- 02/18/2011: Starbucks Card: Good Experience (Paul)
- 11/8/2010: Walgreens v Wegmans (Paul)
- 10/21/2010: Wal-Mart Food Opps! (Ryan)
- 10/11/2010: Wegmans Wins on Signage (Ryan)
- 10/9/2010: A cure for your happiness (Ryan)
- 09/27/2010: Borders is trying to put themselves out of business (Ryan)
- 09/19/2010: Why I’m switching banks (Ryan)
- 09/15/2010: Roku (Ryan)
- 09/13/2010: I love my Vitamix (Ryan)
- 09/11/2010: hhgregg (Ryan)
- 08/31/2010: Cabin issues (Ryan)
- 07/25/2010: Aspray tries too hard (Ryan)
- 07/19/2010: Annoying Progressive Woman (Ryan)
- 07/13/2010: USPS Shipment Tracking: Still Sucks (Ryan)
- 06/25/2010: Krystal Koons scares me (Ryan)
- 06/21/2010: Cliche movie complaints — what’s the worst? (Ryan)
- 06/16/2010: A few more thoughts on air travel from someone why flies infrequently (Ryan)
- 06/4/2010: Warehouse Clubs (Paul)
- 05/25/2010: Wal-Mart Proofreading Issue (Ryan)
- 05/16/2010: Remember when there were too many Starbucks? (Ryan)
- 05/15/2010: The new most hated man in car commercials (Ryan)
- 05/11/2010: In praise of generics (Ryan)
- 05/1/2010: Convenience or security? You can’t have both. (Ryan)
- 04/27/2010: Corporate Smells (Ryan)
- 04/18/2010: Closed on Sunday (Paul)
- 04/9/2010: CareCredit (Ryan)
- 03/28/2010: AT&blech (Paul)
- 03/12/2010: Another Reason the Newspaper Industry is Screwed (Paul)
- 03/6/2010: Buying Eyeglasses Online: Go for It (Paul)
- 02/23/2010: The Eric Clapton T-Mobile My Touch Ad (Paul)
- 02/15/2010: To tip or not to tip (Ryan)
- 02/10/2010: The Pep Boys Got Me (Paul)
- 01/20/2010: The Illinois Tollway Has a Lousy Website. (Paul)
- 01/12/2010: I Don’t Get Reserves. (Paul)
- 01/11/2010: Vitamin Buddy Can Bite Me (Ryan)
- 11/28/2009: Best Customer Service Gesture? (Paul)
- 11/26/2009: The History of Black Friday (Paul)
- 11/13/2009: Self-Scan (Ryan)
- 11/9/2009: Rebates 2009 (Ryan)
- 11/1/2009: Oversensitive Self-Scanners (Ryan)
- 10/31/2009: Great Invention #6712 (Ryan)
- 10/27/2009: Annoyed with Amazon. And Best Buy. (Ryan)
- 10/1/2009: Product Placement (Ryan)
- 09/13/2009: Supermarket remodeling (Ryan)
- 08/25/2009: Selling your competition (Ryan)
- 07/30/2009: Less Cents (Paul)
- 07/24/2009: Blockbuster Media (Paul)
- 07/13/2009: Chuck E. Cheese (Ryan)
- 06/30/2009: No Receipt II (Paul)
- 06/26/2009: Nicor’s Customer Service: Awful. (Paul)
- 06/23/2009: Neuton Mowers: That’s How You Do It (Ryan)
- 06/18/2009: Amazon’s Variable Pricing (Paul)
- 06/12/2009: Get It Together, Garmin (Paul)
- 05/22/2009: Haggletooth (Paul)
- 05/17/2009: Growing Up (Ryan)
- 05/13/2009: The Pain of Changing Credit Cards (Ryan)
- 05/10/2009: Who says credit card companies need regulation? (Paul)
- 05/4/2009: The End of the Best Buy Ban (Paul)
- 04/30/2009: Drugstore of Choice (Paul)
- 04/23/2009: Screw Staples Copy Center (Ryan)
- 03/20/2009: A Random Humorous iTunes Review (Paul)
- 03/11/2009: Best cheap jeans? (Ryan)
- 03/3/2009: TVs in Hospital Rooms (Ryan)
- 02/24/2009: Salad Dressing Bottles Are Stupid (Paul)
- 02/4/2009: Shamwow! (Paul)
- 01/21/2009: It’s TEA-riffic! (and other lame tea wordplay) (Ryan)
- 01/3/2009: Best Buy: Some Things Never Change (Ryan)
- 12/28/2008: Premium Movies (Paul)
- 12/17/2008: Honest Tea: Service Done Right (Ryan)
- 12/11/2008: Klean Kanteen (Ryan)
- 12/8/2008: Amazon: You’re Gonna Need a Truck (Paul)
- 11/11/2008: Frustration Free Packaging (Ryan)
- 11/6/2008: The Big City Slider Station (Paul)
- 10/25/2008: Goodbye, My Aluminum Friend (Paul)
- 10/24/2008: Sennheiser Customer Service Rocks (Paul)
- 10/20/2008: Very Early Holiday Season (Paul)
- 10/14/2008: The New Global On-Hold Policy (Paul)
- 09/21/2008: Xcelerator Hand-Dryers (Ryan)
- 09/19/2008: How to Order a Sandwich (Ryan)
- 09/8/2008: Cruddy Old Apps: RealPlayer (Paul)
- 08/26/2008: All-or-Most-in-One (Paul)
- 08/23/2008: Circuit City Store Design (Ryan)
- 08/22/2008: Aldi (Paul)
- 08/21/2008: Mr. Opportunity (Ryan)
- 08/12/2008: Get Your Commercial Out of My Show, Jerks (Paul)
- 07/30/2008: Back to School in July (Paul)
- 07/25/2008: A Serious Issue: Cupcake Transport (Ryan)
- 07/14/2008: Target: Who Knows What We’ve Got? (Paul)
- 07/10/2008: Target.com’s Crazy Fast Shipping (Paul)
- 07/6/2008: In Defense of Fast Food Apples (Paul)
- 06/30/2008: Toast (Paul)
- 06/25/2008: Urgent Care (Ryan)
- 06/19/2008: Netflix doing something stupid (Ryan)
- 06/16/2008: The Address Plaque Monopoly (Paul)
- 06/3/2008: Noisy Toys (Ryan)
- 05/8/2008: Good DMV Experience (Paul)
- 05/6/2008: My Left Shoe (Paul)
- 05/5/2008: Talk to Me (Ryan)
- 05/2/2008: Extreme Money Saving (Paul)
- 04/30/2008: Honey, I Shrunk the Ice Cream (Paul)
- 04/28/2008: Home Depot: Now I Understand (Paul)
- 04/22/2008: Do One Thing and Do It Well (Paul)
- 04/18/2008: OfficeMax: Eeeh (Paul)
- 04/17/2008: No Solicitors (Ryan)
- 04/12/2008: Gold Medal Games (Paul)
- 04/1/2008: Best Buy is All Right (Paul)
- 03/30/2008: Earth Hour (Paul)
- 03/28/2008: Rx Junk Mail (Paul)
- 03/24/2008: Fly for $10 (Paul)
- 03/18/2008: More Post Office Awesomeness (Paul)
- 03/16/2008: No One Expects Organic Shirts at Target (Paul)
- 02/28/2008: Mystery Tollway (Paul)
- 02/18/2008: Stores I Haven’t Visited in Quite Some Time (Paul)
- 02/1/2008: A Complete List of Threadless T-Shirts That I Own (Ryan)
- 01/22/2008: AT&T Loves Colors (Paul)
- 01/5/2008: How many pieces? (Ryan)
- 12/26/2007: Online Savings Accounts: Nice (Paul)
- 12/18/2007: Costco’s Reusable Bags (Paul)
- 12/12/2007: The Lehman’s Catalog (Paul)
- 11/27/2007: Zappos: My Take (Ryan)
- 11/24/2007: The Best Time to Shop on the Day After Thanksgiving (Paul)
- 10/9/2007: A problem with self-checkout lanes (Ryan)
- 10/5/2007: Expensive Clothing (Paul)
- 09/19/2007: The Laziest Company Name (Ryan)
- 09/14/2007: The Joys of Elite Status (Paul)
- 09/6/2007: Panasonic Service: Sucky, Got the Job Done (Paul)
- 09/4/2007: Outlet Malls: Hot or Not? (Paul)
- 08/13/2007: The One Thing I Like About Home Depot (Ryan)
- 08/12/2007: Amazon Marketplace is Crazy (Paul)
- 07/20/2007: Sort By Octane! (Ryan)
- 05/19/2007: Local stores that aren’t (Ryan)
- 05/12/2007: Good Customer Service: Meritline (Paul)
- 05/8/2007: Beautiful (Paul)
- 04/27/2007: Hotel Food (Ryan)
- 04/10/2007: No clocks at the post office (Ryan)
- 03/30/2007: The Oak Park Leona’s Stole My Credit Card Number (Paul)
- 03/29/2007: Harris Teeter (Ryan)
- 03/28/2007: Things I Don’t Get About Chase (Paul)
- 03/14/2007: Hilton’s Weird Alarm Clock (Paul)
- 02/28/2007: The Not-So-New AT&T (Paul)
- 02/23/2007: Today, I Hate The Postal Service (Ryan)
- 02/18/2007: Fraud Protection Rocks (Paul)
- 02/3/2007: Delivery Issues (Ryan)
- 01/24/2007: An URL That Will Make Me Love Amazon Forever (Paul)
- 01/16/2007: Camera Buying is Tough (Paul)
- 01/10/2007: New Lows in Advertising? (Paul)
- 01/4/2007: Cadbury’s Cover-Up (Paul)
- 01/2/2007: After-Holiday Sales (Paul)
- 01/1/2007: Talking House (Ryan)
- 12/24/2006: A Scene-By-Scene Analysis of the Accuracy of the Introduction to Perfect Strangers (Paul)
- 12/14/2006: The Companies I Love (Paul)
- 12/10/2006: National Christmas Tree Association (Paul)
- 11/29/2006: Bloom (Ryan)
- 11/17/2006: Amazon manuals (Ryan)
- 11/16/2006: List Management Fee (Paul)
- 11/6/2006: jetBlue (Paul)
- 10/28/2006: Service Merchandise (Paul)
- 10/24/2006: Wal-Mart Revisited (Paul)
- 10/11/2006: Papa’s Got a Brand New Bag (Ryan)
- 09/3/2006: T-Mobile (Ryan)
- 09/2/2006: There’s an Office Store in My Grocery Store (Paul)
- 08/31/2006: Blipverts (Ryan)
- 08/30/2006: Macy’s: Way to Upset! (Paul)
- 08/29/2006: Sears and How They Still Don’t Get the Internets (Ryan)
- 08/12/2006: Credit Card Minimums (Paul)
- 07/30/2006: An Open Letter to the Spanish-Speaking Spammer Who Calls Our Cell Phone (Paul)
- 07/9/2006: Why Ikea Is Annoying But Also Kind of Not (Ryan)
- 07/6/2006: Chase Doesn’t Get It (Paul)
- 04/25/2006: Made in USA! (Ryan)
- 04/17/2006: Jarring VW Commercial (Ryan)
- 04/15/2006: Chilldew (Ryan)
- 04/11/2006: In-Flight Gambling (Paul)
- 03/14/2006: method goes vroom (Paul)
- 03/11/2006: I Hate That Family (Ryan)
- 02/22/2006: Free Water Cup Abuse (Paul)
- 02/18/2006: Shoebox (Ryan)
- 02/9/2006: DoubleUps (Ryan)
- 01/17/2006: Curse them and their seven kids (Ryan)
- 12/28/2005: Praise for method (Paul)
- 12/21/2005: Silent Velcro (Ryan)
- 11/30/2005: Muffin Magic (Paul)
- 11/5/2005: Kleenex Usability (Paul)
- 11/2/2005: Why Do CD Companies Hate Us? (Paul)
- 10/26/2005: Scary Chocolate Milk and Synergy (Paul)
- 10/17/2005: How Early is Too Early? (Ryan)
- 10/14/2005: TV Shows from iTunes – The Verdict (Paul)
- 10/3/2005: FedEx Ground Drop-offs (Ryan)
- 09/21/2005: Post Office Changes (Ryan)
- 09/17/2005: Bad Panera Experience (Ryan)
- 09/13/2005: Brilliant Idea (Ryan)
- 09/6/2005: A Smaller TV for the Bedroom (Paul)
- 08/9/2005: No Saks in Riyadh? (Paul)
- 08/8/2005: Custom Clothes on the Cheap (Paul)
- 08/6/2005: Fewer Choices – Hooray! (Paul)
- 06/16/2005: When Stupid Math Wins (Paul)
- 06/4/2005: Netflix: Worth It? (Paul)
- 05/10/2005: A Brief Review of Ted (Paul)
- 04/22/2005: buy.com: Too Much Anxiety (Paul)
- 04/16/2005: Men’s Deodorant Ads: What the Hell? (Paul)
- 03/9/2005: Good Customer Service: Zappos.com (Paul)
- 02/25/2005: Poor Packaging Part Two (Ryan)
- 11/23/2004: The Worst Rebate Policy Ever (Ryan)
- 11/12/2004: The Best Credit Card Rewards (Ryan)
- 10/11/2004: I Heart Hotwire (Paul)
- 08/30/2004: Liberal Return Policies (Paul)
- 08/4/2004: Logo Cursing (Paul)
- 06/19/2004: Self-Checkout Lines Aren’t That Bad (Ryan)
- 05/13/2004: Stupidest Tagline Ever (Ryan)
- 04/26/2004: Tales From a Shopping Trip (Paul)
- 04/24/2004: Z (Paul)
- 04/20/2004: ConAgra Foods is Enormous (Paul)
- 03/31/2004: Verizon’s Insecurity (Ryan)
- 03/11/2004: eCOST’s Shady Pricing (Ryan)
- 02/19/2004: Comparing Shippers Tracking (Ryan)
- 01/27/2004: Explain this to me… (Ryan)
- 01/18/2004: Lands’ End (Paul)
- 01/11/2004: HeadBath (Ryan)
- 12/5/2003: Pick-a-Number PO (Ryan)
- 11/15/2003: Dawn Power Dish Brush: The Newest Useless Product (Ryan)
- 11/14/2003: Holiday Shopping (Paul)
- 08/29/2003: ‘Puter ‘Plainin’ (Oh ‘com’ on, now) (Ryan)
- 08/21/2003: Good Customer Service (Ryan)
- 08/12/2003: Get In Touch (Paul)
- 07/20/2003: Self-Checkout Lines Stink (Paul)
- 06/25/2003: Ethical Question (Ryan)
- 05/23/2003: Jackasses of the Month: PrincetonDisc.com (Ryan)
- 05/21/2003: Strange Checkouts (Ryan)
- 05/14/2003: Lincoln Sells, Baby! (Paul)
- 03/15/2003: Rebate Confusion (Ryan)
- 02/1/2003: An Open Letter to the Post Office (Ryan)
- 12/9/2002: Office Depot, part 2 (Ryan)
- 09/24/2002: The Sugar Dupe (Paul)
- 08/29/2002: Best Buy Still Sucks (Ryan)
- 06/25/2002: Another Rate Hike (Ryan)
- 04/13/2002: The Hoopla About NetSol (Ryan)
- 03/3/2002: The One Store I Don’t Hate… Yet (Ryan)
- 02/5/2002: Dude, Where’s My Order? (Ryan)
- 01/9/2002: Fruit Ads (Ryan)
- 12/10/2001: The Tylenol Dupe (Paul)
- 11/16/2001: The New Philip Morris (Paul)
- 11/10/2001: Taxin’ the Smokes (Paul)
- 10/22/2001: How to Fix ATMs (Paul)
- 08/19/2001: Philip Morris’ False Philanthropy (Ryan)
- 08/15/2001: When the Media Don’t Fact Check (Ryan)
- 08/13/2001: Airport Parking Racket (Ryan)
- 07/19/2001: The Lack of Good Shipping Options (Ryan)
- 03/8/2001: The Trouble with Network Solutions II (Paul)
- 02/6/2001: Ten Companies I Don’t Like Very Much (Paul)
- 01/3/2001: The Least Effective Form of Advertising (Ryan)
- 12/6/2000: Banktastic! (Paul)
- 11/10/2000: Ads, Ads Everywhere! (Paul)
- 09/16/2000: Olympic Madness (Paul)
- 08/26/2000: TicketMaster still stinks. (Paul)
- 08/25/2000: Office Depot (Ryan)
- 08/17/2000: Four More Additions to My S-List (Ryan)
- 08/7/2000: Why towing companies are the scum of the earth (Ryan)
- 08/6/2000: Why I hate quick lube places. (Paul)
- 07/5/2000: Brand Loyalty (Ryan)
- 06/24/2000: The AOL Time Warner merger must be stopped. (Paul)
- 06/14/2000: The Trouble with Network Solutions (Paul)
- 06/13/2000: Please Listen to the Menu Carefully (Ryan)
- 03/25/2000: Customer Service? CD Universe has none. (Ryan)
- 03/8/2000: The lack of good customer service. (Paul)
- 03/7/2000: Today’s Target of Anger: UPS (Ryan)
- 02/27/2000: I don’t like being called a liar (Ryan)
- 02/5/2000: Nanogratification? I don’t think so. (Ryan)