The Daily Ping

The 1st Ping was published on January 6, 2000.

November 20th, 2010

Kudos to Apple

Let’s face it: machines can break. This morning, for instance, I found my router to be completely dead. Visions of having to put down a non-trivial chunk of change on a new router started dancing in my head. Not good.

I called my local Apple Store, and they got me in for an appointment pretty quickly. When I got there, I was helped ahead of schedule and, about 10 minutes later, I had a brand new router free of charge. Although my warranty had expired, Apple had extended the warranty on units like mine. No muss, no fuss.

I’ve had really good customer service experiences with Apple in the recent past. Good stuff.

Posted in Technology

What is this then?

The Daily Ping is the web's finest compendium of toilet information and Oreo™® research. Too much? Okay, okay, it's a daily opinion column written by two friends. Did we mention we've been doing this for over ten years? Tell me more!

Most Popular Pings