Kind of a vague title, I know, but hear me out.
Yesterday I wandered to a nearby sandwich shop to get a sandwich (surprisingly). Upon telling me my total, I presented my credit card. “Sorry,” the fellow behind the register said, “We have a $5 minimum on plastic.”
Nowhere in the store did it say this. Not on the front window, not on the side window, not on the floor, not on the register. Nowhere. So I ended up buying an impulse item (a cookie, natch) and spending a full buck over what I wanted to spend.
I understand why stores have minimums: because the credit card processors take a nice percentage out of their sales. All I ask in return is that you post the minimum somewhere obvious in your store. Perhaps on the front door, underneath the credit card logos? And by the register, too?
I’ll just grumble to myself over in the corner.
Posted in Consumer Commentary